Credit Officer at Engie Africa

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Engie Africa

ENGIE is a leading global energy company that builds its businesses around a model based on responsible growth to take on energy transition challenges.

Applications are invited from interested and qualified candidates to apply for Credit Officer at Engie Africa

Credit Officer

Job Purpose / Mission

  • Engie Energy Access is looking for dynamic, highly motivated and disciplined Credit Officers with a passion for entrepreneurship, renewable energy and financial inclusion.
  • This position is a key role within the Customer Finance Department of a fast-paced start up at the front lines of renewable energy and mobile payment technology.
  • This role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers and where need be deactivate non-paying customers while giving good customer experience.

Responsibilities, Deliverables and Activities Key Responsibilities

  • Customer engagement – Bounce backs & Repossessions for defined customers
  • Customer engagement – Customer surveys based on different parameters Deliverables and Activities
  • Mobile Money Development – Build Mobile Money Network in defined locations
  • Mobile Money Development – Develop and implement migration plan of new and existing customers to Mobile Money payment channels
  • Continuous improvement of Customer Finance field processes
  • Overall Responsibility for Credit performance in assigned locations

Required Skills & Experience

  • Degree or Diploma in a relevant field
  • Knowledge of the service area geographies.
  • Skilled in both verbal and written communications.
  • Skilled in customer relations, negotiations and problem solving.
  • Ability to establish and maintain effective working relationships with internal and external customers
  • Demonstrated high levels of maturity
  • Team player who is able to work independently
  • Demonstrated honesty and integrity.
  • Fluency in English and local language(s) in assigned region
  • Highly Desired Skills
  • Experience with Excel and PowerPoint added advantage
  • Community work experience.

How to apply

Interested candidates should send their Application to: [email protected] using the job title as the subject of the mail.

To apply for this job email your details to

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