Customer Service Officer at Oshoademolajoel

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  • Full Time
  • Lagos

oshoademolajoel.com is a business hub that deals with human resources, consulting, web development, digital marketing strategy, export, and import training.

Customer Service Officer

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Applicant must reside on the Island
  • Minimum of OND
  • Computer literate especially in Excel and Ms word

How to apply

Interested and qualified candidates should send their CV to:  [email protected]

Using the “Job Title” as the subject of the mail

To apply for this job email your details to hello@oshoademolajoel.com

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